Salesforce
Managed Services & Support
Ongoing administration, enhancements, release management and user support from a team that knows your org.
Salesforce is never finished. Three releases a year, new users, new processes and new requests all need attention. Our managed services give you a dedicated pod of admins, developers and an architect on a predictable monthly retainer.
We handle tickets under agreed response times, run release reviews before every Salesforce update, and maintain a backlog of improvements so the platform keeps getting better.
What we deliver
Admin & user support
Users, permissions, reports and day-to-day changes.
Enhancements
A prioritised backlog delivered every sprint.
Release readiness
Impact reviews and regression tests for every Salesforce release.
Monitoring
Limits, integrations and data quality monitored proactively.
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Related services
Salesforce Consulting & Implementation
From first org to enterprise rollout
Plan, configure and launch Salesforce around how your teams actually work, with clean data, sensible automation and users who adopt it from day one.
Sales Cloud
A pipeline your team trusts
Lead-to-cash on Sales Cloud: lead routing, opportunity stages, forecasting and the reports your sales leaders open every morning.
Service Cloud
Faster, more personal support
Omni-channel case management, knowledge and field service on Service Cloud, so agents resolve issues on the first contact.
Salesforce Consulting Partner
Let’s map your next move on Salesforce.
A free 45-minute session with a senior consultant. We will review where you are, where you want to be, and the shortest path between them.