Salesforce
Agentforce & Einstein AI
Design, ground and deploy Agentforce agents and Einstein features that take real work off your teams, safely and measurably.
AI agents are only as good as the data and guardrails behind them. We start by choosing a narrow, valuable use case, such as answering order questions, qualifying inbound leads or summarising long cases, and agree how success will be measured.
We then prepare the data, write topics, instructions and actions, connect the agent to Flows and Apex, and test it against real conversations before launch. Every agent ships with monitoring and a human hand-off path.
What we deliver
Use-case discovery
Find the workflows where AI agents pay back fastest.
Agent design
Topics, instructions, actions and guardrails in Agent Builder.
Data grounding
Retrieval over your knowledge, records and Data Cloud.
Prompt Builder
Reusable, governed prompt templates for sales and service.
Testing & monitoring
Test suites, feedback loops and quality dashboards.
Trust & security
Einstein Trust Layer configuration and data masking.
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Related services
Salesforce Consulting & Implementation
From first org to enterprise rollout
Plan, configure and launch Salesforce around how your teams actually work, with clean data, sensible automation and users who adopt it from day one.
Sales Cloud
A pipeline your team trusts
Lead-to-cash on Sales Cloud: lead routing, opportunity stages, forecasting and the reports your sales leaders open every morning.
Service Cloud
Faster, more personal support
Omni-channel case management, knowledge and field service on Service Cloud, so agents resolve issues on the first contact.
Salesforce Consulting Partner
Let’s map your next move on Salesforce.
A free 45-minute session with a senior consultant. We will review where you are, where you want to be, and the shortest path between them.